14/10/2026
ποΈ DID YOU KNOW? FREE VIRTUAL EMERGENCY CARE FOR MOUNTAIN RESIDENTS! π©Ίπ₯
Living on the mountain has its challenges, particularly when it comes to accessing medical care!
Did you know that Queensland Health offers a FREE Virtual Emergency Care Service (VECS)?
This service connects you directly with emergency doctors and nurses from the comfort of your own home, without having to travel down the mountain!
π Who can use it?
Everyone living in or visiting Queensland, including children of all ages. No Medicare card or GP referral is required!
π When is it available?
Every day, including public holidays, from 8:00am to 10:00pm.
π©Ή What can they help with?
* Minor infections, rashes and burns
* Insect bites and stings
* Gastro and stomach upsets
* Fevers in children
* Mild to moderate pain
* Minor sporting injuries
π What can they provide?
Depending on your medical needs, doctors may provide:
* Medical advice and treatment recommendations
* Electronic prescriptions
* Pathology and X-ray referrals
* Specialist referrals
π± HOW DO YOU ACCESS IT?
Visit the Queensland Health Virtual Emergency Care Service website or call 13 HEALTH (13 43 25 84) for guidance.
π¨ IMPORTANT: This service is NOT for life-threatening emergencies. For chest pain, stroke symptoms, severe breathing difficulties or serious injuries, always call 000.
πΏ WHY ARE WE SHARING THIS?
For those of us living in Beechmont, Binna Burra and surrounding mountain communities, travelling down the mountain for medical attention isnβt always convenient, particularly at night, during bad weather or when weβre feeling unwell.
This free service could save residents an unnecessary trip to an emergency department while providing access to qualified medical professionals.
Please share this information with your neighbours, friends and family. It could make a real difference to someone living on the mountain!
π Looking after our mountain community.
Learn how to use our virtual emergency care service (Virtual ED), to get emergency care by video call if you are experiencing an illness or injury that isnβt life threatening.