19/08/2026
Today we want to shed some light on what we've been doing behind the scenes, namely, our collaboration with CONCORDIA Social Projects 👀
CONCORDIA is an NGO operating across 7 Eastern European countries, supporting more than 21,000 children in generational poverty through a network of local offices, social workers and partner NGOs.
When we started, CONCORDIA had no AI policy, no governance structure, and no systematic training in place. At the same time, staff were already experimenting with AI tools, raising important questions around ethics, data protection, and responsible use when working with vulnerable children.
Instead of rushing into tools, we focused on building the right foundation first.
Together, we:
🔹 Established a cross-departmental AI Steering Group to guide strategy and governance
🔹 Conducted an organization-wide AI readiness assessment
🔹 Co-created and approved a CONCORDIA AI Use Policy (now being translated into multiple languages)
🔹 Enrolled almost 90 staff members in EU AI Act–compliant AI literacy training
🔹 Launched a train-the-trainer program through C O N C O R D I A Academia to scale learning across countries
🔹 Identified and prioritized AI use cases for operations, programs, and communications
🔹 Initiated the implementation of a self-hosted AI infrastructure to ensure data sovereignty and child protection
This project reinforces something we strongly believe at AI4NGO:
Responsible AI adoption in nonprofits is not about choosing between efficiency and ethics. It’s about designing systems where productivity and mission impact strengthen each other.
We’re excited to continue this journey with CONCORDIA as new pilots move into testing and implementation.
💡 If your organization is navigating similar questions around AI governance, literacy, or responsible adoption, we’d love to connect.
